Returns and Exchange Policy
Canceling items that has been already shipped from our facility is not possible. Customers are required to receive the shipment ﬁrst and then return/exchange afterwards.The shipment fee for returns and exchanges are customer’s liability.
1. Regular returns and exchanges are possible within 14 days of receiving the shipment.
2. If the product had defect or had delivery issues, Shield of Glory will take responsibility of any
additional shipment fees and will replace (same item that has been ordered) with new product.
How to Request Returns or Exchange:
1. To request returns or exchange, please contact us at:
+1 (949) 336 - 8155/7118 or via online “contact us” page.
ARSN USA, INC
16 Technology Dr. Suite 163
Irvine, CA 92618
2. When sending back the product, please be sure to have proper packaging to prevent product
3. After receiving the returned item, Shield of Glory will evaluate the customer’s request and start the
process of registering the return or exchange.